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Official Support Lumora
Contact
Lumora — wallpaper studio

Help with Lumora.

Find help here with creating and saving wallpapers, Lumora Pro, restoring purchases, and managing your subscription. Lumora is an on-device wallpaper generator — design living gradients, textures and type, then save them in full resolution.

If you still need help, just email me and I will take a look.
Reply time
24–48 hrs
Typical response time for support emails.
Purchase issues
Try Restore
Most Pro and unlock issues are fixed with Restore inside the app.
Need help?
Email
If the tips below do not solve the issue, contact me directly.

Contact

For questions, issues, or suggestions, contact me by email.

support@iosdeveloper.uk

I usually reply within 24–48 hours.

About Lumora

Lumora is a wallpaper generator for iPhone and iPad. Every wallpaper is created on your device from styles you shape yourself — gradients, textures, patterns, landscapes and typography — then saved to Photos in full resolution. Design, don’t download.

  • Wallpapers are generated on device and unique to you
  • Save to Photos at full device resolution
  • Light & dark themes, 13 languages, iPhone & iPad

Lumora Pro

Lumora includes free styles so you can try it first. Lumora Pro unlocks every style, effect and font, plus fresh new styles every month. Pro is available as three plans:

  • Weekly — auto-renewing subscription, billed weekly.
  • Yearly — auto-renewing subscription, billed yearly.
  • Lifetime — a one-time purchase, no renewal.

Weekly and Yearly plans renew automatically unless cancelled at least 24 hours before the end of the current period. Payment is charged to your Apple ID. You can manage or cancel anytime in Settings → your name → Subscriptions on your device. Lifetime is a single payment and does not renew.

Common Questions

How do I create and save a wallpaper? +

It takes a few taps:

  • Pick a style and adjust it in the editor
  • Add a finishing effect if you like
  • Tap Save to Photos to export in full resolution

Then set it from Photos as your lock or home screen.

Where do I find Lumora Pro? +

Open Lumora and tap a Pro style or the Pro banner in Settings to see the plans.

Free styles are available without Pro so you can try Lumora first.

I bought Pro but it is still locked +

Try this first:

  • Open Settings in Lumora and tap Restore
  • Make sure you are signed in with the Apple ID used to buy
  • Restart the app

If it is still locked after that, send me an email.

How do I manage or cancel my subscription? +

Subscriptions are managed by Apple, not inside Lumora:

  • Open the Settings app on your device
  • Tap your name, then Subscriptions
  • Select Lumora to change or cancel your plan

Cancel at least 24 hours before renewal to avoid the next charge. Lifetime is one-time and cannot be cancelled.

I changed my device — do my purchases carry over? +

Yes. Purchases are tied to your Apple ID.

Install Lumora on the new device, open Settings and tap Restore.

What are the requirements and is my data private? +

Lumora runs on iPhone and iPad. Wallpapers are generated on your device and saved to your own Photos library.

See the Privacy Policy below for full details on how data is handled.

Feedback

Have an idea, a style you would love to see, or something to improve? I would love to hear from you — new styles and effects are added every month.