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Official Support Spy Game
Contact
Spy Game Support

Help with Spy.

Here you can find help with purchases, packs, restoring access, and common app issues. Spy is an offline game for friends built around bluffing, suspicion, and smart questions.

If you still need help, just email me and I will take a look.
Reply time
24–48 hrs
Typical response time for support emails.
Purchase issues
Try Restore
Most pack and unlock issues can be fixed directly in the app.
Need help?
Email
If the tips below do not solve the issue, contact me directly.

Contact

For questions, issues, or suggestions, contact me by email.

93.alto_senator@icloud.com

I usually reply within 24–48 hours.

About the Game

One of you is the spy. Everyone else knows the location — the spy does not. Ask smart questions, catch the liar, or guess the place before time runs out.

  • One player is the spy
  • Most players know the location
  • The spy must blend in and guess correctly

Common Questions

I bought a pack but it is still locked +

Try this first:

  • Tap Restore Purchases
  • Restart the app

If the pack is still locked after that, send me an email.

I changed my device — will my purchases carry over? +

Yes. Purchases are linked to your Apple ID.

Use Restore Purchases on the new device to recover them.

How do I unlock all packs? +

Lifetime Unlock gives you:

  • All current packs
  • All future packs
  • All game modes
The app is not working correctly +

Try the following:

  • Restart the app
  • Restart your device
  • Update to the latest version

If it still does not work, contact me.

Feedback

Have an idea, feature request, or something you would like to improve? I would love to hear from you. More content and new location packs are planned.